Returns & Exchanges
At Poppy's Patina, we want you to love your vintage-inspired pieces, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. If your selection doesn't fit your style perfectly, our streamlined process ensures a quick resolution so you can get back to looking your best.
Initiate Your Request
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it off at any authorized carrier location.
Receive Refund or Exchange
Once our team inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing